The closing table is the best time to ask, so ask at the right moment.
A client who just got their keys is your most enthusiastic reviewer, and the easiest to forget to ask once the next deal takes over. SaysWell asks each client soon after closing and drafts a reply to every review.
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When to ask, and how.
Reviews are easiest to write while the visit is still fresh. Here is how that works for real estate agents and brokerages.
Soon after closing
The excitement is still real a few days after the keys change hands. Set the delay in your settings.
From your CRM
Export closed transactions as a CSV with each client's name, email and closing date. Each person on it gets the same request.
Thank-you replies that sound like you
Every new review gets a drafted reply in the tone you choose. You read it, change it and post it yourself.
The request, and the reply.
Sample wording for real estate agents and brokerages. Your own emails use your business name and the tone you choose.
Hi Jordan, congratulations again on your new home! If you enjoyed working with us, would you mind leaving a quick Google review? It helps other buyers find an agent they can trust.
Leave a review“She walked us through every step of buying our first home and never made us feel rushed.”
Jordan and Alex, thank you, and congratulations again on the new home! It was a pleasure helping you through your first purchase. — Rivera & Co. Realty
You read it, edit it, copy it and post it yourself.
Illustrative examples with made-up names
Bring in the customers you already have.
Upload a CSV from your CRM or transaction list. If your CRM can send data through Zapier or Make, closed deals can flow in automatically.
- CSV upload
- Square sync
- Zapier or Make bridge
- ✓Every customer gets the same request, never filtered by how you expect them to rate you.
- ✓A quality check runs before every send.
- ✓Every email has a one-click unsubscribe link.
- ✓Nothing is ever posted for you.
Questions from real estate agents and brokerages
Is this for individual agents or brokerages?
Either. You set up one location per business, and larger plans cover up to 5 locations under one login.
Can I ask clients who closed months ago?
You can upload past clients too. Each is asked once, and never again within 90 days.
Does SaysWell post replies for me?
Nothing is ever posted for you: you read each reply, change anything you like, and post it yourself.
Try it on your own customers.
Free for 14 days, no card needed. Or see your current Google rating first, with no account.