sayswell
For salons · restaurants · home services · auto repair · vets

More reviews, without chasing anyone.

Import your customers and SaysWell sends a review request after each visit, then drafts a reply to every review that comes back. You just copy and paste.

14 days free · no card required · cancel any time

✓ Sent automatically · 3 days after her visit
From Bella Hair Studio
To Maria R.
How was your visit, Maria?

Hi Maria, thanks for coming in on Tuesday! If you were happy with your color, would you mind leaving a quick Google review? It takes under a minute and helps others find us.

Leave a review
★★★★★Maria R. · new review

“Best color I've had in years!”

Drafted reply

Thank you so much, Maria! It was a joy working with you, and we can't wait to see you at your next appointment.

Copy replyRegenerate

Illustrative example

  • ✓We never post for you
  • ✓Every customer gets the same ask
  • ✓Quality check before every send
  • ✓One-click unsubscribe in every email

Happy customers rarely think to leave a review.

And answering the ones who do takes time you don't have. SaysWell does the asking at the right moment, and writes the first draft of every reply, so your rating keeps climbing without a daily chore.

How it works

Set it up once, then it runs.

Three steps, and the second one never needs you again.

1

Import your customers

Upload a CSV or connect Square. Every customer gets offered the same review request. Nothing here picks and chooses by expected rating.

Maria R.Visited Oct 1
James T.Visited Oct 1
Priya S.Visited Sep 30
CSV · Square · Zapier
2

Requests go out on their own

A set number of days after each visit, an AI-drafted email goes out automatically, checked by an automated quality gate before every send.

Visit +3 days Sent
✓ Quality check passed · opt-out respected
3

Replies arrive drafted

New Google reviews are picked up automatically, or paste one in yourself. Either way you get a reply ready to copy. You paste it in; we never post for you.

★★★★★James T.
Thanks James! Glad you enjoyed it, and we'll take your note about parking on board.
What you get

Built to run without you watching it.

Automation is only useful if you can trust it. These are the guardrails behind every email.

Timed to the visit

Requests go out a set number of days after each visit, using your own timezone, so nobody is asked at 3am or a day late.

The same ask for everyone

No screening for who seems happy. Selectively asking only satisfied customers breaks review-site rules, so we don't do it.

Checked before every send

An automatic quality check reviews each message. Anything that looks wrong is held for you instead of sent.

Respects opt-outs

Every email has a working unsubscribe link, and a customer is never asked more than once every 90 days by default.

Replies in your tone

Pick friendly, professional or casual. Each reply is drafted from the review itself, ready to copy and paste.

Flags reviews that need care

Low ratings and risky wording are marked so you read those carefully before you answer. Nothing is held back.

Works with what you use

Upload a CSV, connect Square, or bridge almost anything else through Zapier or Make. CSV upload is always available.

Reviews on your own site

A small widget shows your real rating and recent reviews on your website, kept up to date automatically.

Free · no signup

Curious what your Google rating actually looks like?

Search your business name and see your real rating and review count in a few seconds. No account needed.

Scan your business →
Who it's for

Built for your kind of business.

Same product underneath, but the timing and the ask are tuned differently for a haircut than for a Tuesday dinner rush.

Every happy client gets asked, not just the vocal ones.

No cherry-picking who seemed thrilled with their cut or color — every client on your list gets the same request, a set number of days after their visit.

CSV upload to start, or connect Square and new clients stay in sync automatically.

SaysWell VoiceDone for you

Reviews bring customers in. Make sure someone answers when they call.

An AI receptionist for your after-hours calls: it answers, takes a message, and emails you a summary. We set it up and test it with you.

From $99/month · 150 minutes included · set up for you

See how it works →
Missed call · 9:42 pm

Caller: Are you open on Saturday?

Assistant: Yes, 9 to 5. Can I take a message so someone can help you book?

Illustrative example

Pricing

Simple pricing. Start free.

Every plan starts with a 14-day free trial, no card needed. Prices are in USD and you can cancel any time.

Basic

For a single location just getting started.

$39/month

  • ✓1 location
  • ✓Up to 50 review requests a month
  • ✓Unlimited reply drafts
  • ✓Automatic sending and review monitoring
  • ✓CSV upload, Square sync and Zapier/Make bridge
  • ✓Review widget for your website
Start free trial
Most popular

Starter

For a busy location that wants no limits.

$79/month

  • ✓Everything in Basic
  • ✓Still 1 location
  • ✓Unlimited review requests every month
Start free trial

Pro

For owners running several locations.

$249/month

  • ✓Everything in Starter
  • ✓Up to 5 locations
  • ✓Priority support
Start free trial

Billing and sales tax are handled by Paddle, our payment partner. Refund policy

Show off your reviews on your own site

Included

Drop a small widget on your website showing your real rating and recent reviews, pulled from what SaysWell already collects and kept up to date automatically.

Want your own branded domain?

Paid add-on

Review-request emails can come from your own domain (e.g. reviews@yourbusiness.com) instead of ours.

Learn more →
FAQ

Questions, answered plainly.

Something missing? support@sayswell.com

Do I need a credit card to start?

No. You get 14 days free with no card. You add payment details only when you decide to keep going.

Will SaysWell post replies on Google or Yelp for me?

No. SaysWell drafts each reply and you copy and paste it where you want it. We never post anything on your behalf.

Which customers get asked for a review?

Everyone you import gets the same request. We don't screen for who seems happy, because asking only satisfied customers is against review-site rules and consumer-protection guidance.

What if a customer doesn't want these emails?

Every email carries an unsubscribe link, and once someone clicks it they are never emailed again. By default a customer is also never asked more than once every 90 days.

How do my customers get into SaysWell?

Upload a CSV, connect Square, or use a Zapier or Make bridge for other tools. CSV upload stays available on every plan, so you are never stuck waiting for an integration.

Which review sites does it work with?

Review requests link customers to your Google review page (or Yelp). New Google reviews are picked up automatically. For any other review, paste it in and get a drafted reply.

What happens if I cancel?

You can cancel any time. Your account becomes read-only, and your data is kept for 30 days in case you come back, then permanently deleted.

Who handles billing and tax?

Paddle, our payment partner, handles checkout, receipts and sales tax or VAT, so you get a proper invoice every month.

Ask every happy customer. Automatically.

Set it up in a few minutes. The first requests go out on their own.

14 days free · no card required · cancel any time