The member who just hit a milestone is ready to talk about you.
New members and personal milestones are natural moments for a review, but they rarely line up with when you have a free minute. SaysWell asks each person on your list a few days after their visit and drafts a reply to every review.
14 days free · no card required · cancel any time
When to ask, and how.
Reviews are easiest to write while the visit is still fresh. Here is how that works for gyms, yoga studios and fitness studios.
After a first class or a milestone
A great first class or a first personal best is when people are glad they joined. Set the delay after the visit date.
From your membership list
Export members or class attendees with name, email and last visit date as a CSV, or connect Square if you take payments through it.
Replies for the honest ones too
A review about a crowded class or a pricing question gets flagged if the rating is low, so you can answer it quickly.
The request, and the reply.
Sample wording for gyms, yoga studios and fitness studios. Your own emails use your business name and the tone you choose.
Hi Chris, thanks for joining us for your first class! If you enjoyed it, would you mind leaving a quick Google review? It helps other people find a studio that suits them.
Leave a review“Welcoming coaches and a great mix of classes. I felt at home from the first session.”
Hi Chris, thank you! We're so glad you felt at home from day one. See you in the next class. — Ironbridge Studio
You read it, edit it, copy it and post it yourself.
Illustrative examples with made-up names
Bring in the customers you already have.
Upload a CSV from your membership or booking system, or connect Square. Tools that can send data through Zapier or Make can feed the list automatically.
- CSV upload
- Square sync
- Zapier or Make bridge
- ✓Every customer gets the same request, never filtered by how you expect them to rate you.
- ✓A quality check runs before every send.
- ✓Every email has a one-click unsubscribe link.
- ✓Nothing is ever posted for you.
Questions from gyms, yoga studios and fitness studios
Can I ask only new members?
SaysWell asks everyone on the list you give it. To ask only new members, upload only new members.
How often will the same member be asked?
Never twice within 90 days.
Does SaysWell reply for me?
Nothing is ever posted for you: you read each reply, change anything you like, and post it yourself.
Try it on your own customers.
Free for 14 days, no card needed. Or see your current Google rating first, with no account.